In order to further deepen the service brand of "Lovol Service, Wholeheartedly for You" and truly understand the actual needs and challenges of end users in equipment use, Lovol Heavy Industry officially launched the "Service Miles" large-scale customer visit activity in May 2025.

The purpose of this event is to provide Lovol's professional services and attentive care to every customer through in-depth visits nationwide, listen to frontline voices, solve on-site problems, continuously improve customer experience, and work together with customers to create value and build the future.
Service footprint, instant temperature

Wherever the service team goes

All strictly follow standardized procedures

Conduct a review of the customer's Lovol equipment

Comprehensive and meticulous inspection and maintenance

Targeting customers and operators

Questions encountered in daily maintenance, troubleshooting, and other aspects

Service engineers conduct on-site inspections

Patient answers and professional training

Teach technical knowledge and operational skills to the fullest

Help customers improve their equipment management level and usage efficiency

Technology leads, zero carbon future

Strengthen visits to new energy equipment

Measure reliability with footsteps

Ensure stable operation of green power

This kind of 'nanny style' personal service

Not only did it effectively solve the urgent needs of customers

More deeply felt by the customer

Urgent to meet the urgent needs of customers, think what customers think

Service temperature and professional competence

The scorching sun burns the body, sweat splatters on steel

Lovol service engineers are not afraid of high temperatures

Half of the body is buried under the scorching chassis

Sweat mixed with oil stains trickling down

They interpret it with practical actions

The service philosophy of "speaking, doing, and being more thoughtful"

Lovol Service, wholeheartedly for you

Guided by customer needs

Normalize the 'Service for Thousands of Miles'

Continuously improving the service network strategy

Improve response speed and professional skills

Continuously providing customers with

Higher quality, more efficient, and more intelligent

Full lifecycle services